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SystemMax bought most of what remained of CompUSA. They may be better to buy from now. I used to recommend CompUSA. I no longer do and now I'll stay away. A $318.00, TAP pays for them to ship your laptop off. For $318.00 Toshiba will give you a 3 year ONSITE service policy. What they tell you is covered by the TAP and what is may NOT be the same. I have had better service from mail order companies.